General
General renting FAQs
8 articles
Pickle Protection Policy: RenterRenting on Pickle should feel simple and stress free. Below is exactly when you are protected and when you are responsible.
How to Rent on PickleRenting on Pickle gives you access to thousands of pieces from closets across your city and beyond. This guide walks you through the full rental journey — from submitting an…
How to Buy on PickleBuying on Pickle connects you with pre-loved and designer items listed directly by Owners. This guide explains how to purchase an item safely and confidently.
Cancellation Policy for Renters and BuyersCancellations on Pickle depend on the status of your order and whether the rental or purchase has already started. This guide explains when you can cancel, how refunds work, and…
Submitting an OfferSubmitting an offer is how you request to rent or buy an item on Pickle. This guide explains how offers work, how pricing is determined, and what to expect once…
Rental PeriodsYour rental period determines when you will receive an item and when it must be returned. This guide explains how rental periods work on Pickle, how to choose the right…
Payments and CreditsThis guide explains how payments work on Pickle, when charges are applied, the different ways you can pay, and how Pickle Credits and Account Balance work.
A Renter's Guide to RefundsRefunds on Pickle are available in specific situations where an item cannot be used as expected. This guide explains when refunds may be issued, what you need to do to…