FAQs
How long can I rent?
Rental periods can be as short as 1 day and as long as 4 weeks! You can submit an offer up to 90 days in advance of when you would like to receive the item. Please make sure you will be available to return the item on the end date you select for the rental.
Can I extend my rental period?
Yes, rental extensions allow renters to extend the time period of their rental if additional time is required. If you extend the rental period, your rental charge will increase to reflect the new total. Extensions typically incur additional charges for added days, calculated based on the agreed-upon rental rates. In rare cases, owners may waive these fees or agree to extensions without additional costs, depending on prior arrangements.
To request a rental extension in the Pickle app, follow these steps:
Navigate to Your Order Page: Locate the item whose rental period you want to extend by going to the order page in the app.
Access the Rental Period Section: Find the "Rental Period" section and click the pencil icon ✏️ next to the rental dates.
Propose a New Return Date: Choose a new return date that works for you.
Await Approval from the Owner: The owner must approve the request for the extension to be confirmed. 👉 Tip: Communicate with the owner directly through the in-app chat to ensure mutual agreement and smooth processing of the extension request. If you're unable to extend through the app, consider directly contacting the owner to discuss potential changes. Additionally, ensure the desired new dates are available and fall within valid timeframes to avoid technical issues.
Why can't I select my desired dates?
If you can't select your preferred dates, the item is likely already reserved or the Owner is on vacation. You can always shoot the Owner a message to see if there is any flexibility around their other commitments!
Are there late fees?
Late fees are charged at the discretion of the Owner. Late fees may be waived if an extension is approved before the original return date. Conversely, if an approved extension is exceeded, late fees could still apply depending on the owner's policy.