FAQs
How long can I rent?
Rental periods can be as short as 1 day and as long as 4 weeks! You can submit an offer up to 90 days in advance of when you would like to receive the item. Please make sure you will be available to return the item on the end date you select for the rental.
Can I extend my rental period?
Yes, rental extensions allow renters to extend the time period of their rental if additional time is required. To request a rental extension in the Pickle app, follow these steps:
Navigate to Your Order Page: Locate the item whose rental period you want to extend by going to the order page in the app.
Access the Rental Period Section: Find the "Rental Period" section and click the pencil icon ✏️ next to the rental dates.
Propose a New Return Date: Choose a new return date that works for you.
Await Approval from the Owner: The owner must approve the request for the extension to be confirmed. 👉 Tip: Communicate with the owner directly through the in-app chat to ensure mutual agreement and smooth processing of the extension request.
Why can't I select Courier delivery times after the start date?
Courier delivery times can only be selected on or before the start of the rental period to ensure the Renter receives the item on time. If both parties agree to a next day delivery, simply tap the pencil icon next to the rental dates on the order page and propose a new delivery date.
Why can't I select later Courier return times?
Renters are able to schedule Courier returns on the last day of the rental period, or up to one day in the future if the item is already late. If both parties agree to a later return, simply tap the pencil icon next to the rental dates on the order page and propose a new return date.
Why can't I select my desired dates?
If you can't select your preferred dates, the item is likely already reserved or the Owner is on vacation. You can always shoot the Owner a message to see if there is any flexibility around their other commitments!
Are there late fees?
Late fees are charged at the discretion of the Owner.