Pickle Protection Policy

Your items are always protected under Pickle.

Updated over a week ago

Pickle Protection Policy: Owner

  • If your item is returned damaged, the renter can be liable for up to 5x the rental price in repair costs. If the item can't be repaired, the renter is liable for a fair replacement.

  • If your item is lost or not returned, you are fully protected by Pickle for a replacement.

Pickle Protection Policy: Renter

  • If an item arrives in an unusable condition please report an issue including pictures of any damages to Pickle within 12 hours for our review. If we agree we will grant a full refund for the item.

  • If an item is not returned you are liable for the retail price of the item.

  • If the item is returned damaged, you are liable for up to 5x the rental price in repair costs. If it becomes not repairable, you are liable for a replacement of the item.

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