Pickle Protection Policy: Owner
If your item is returned damaged, the renter can be liable for repair costs. If the item can't be repaired, the renter is liable for a fair replacement.
If your item is lost or not returned, you are fully protected by Pickle for a replacement.
In order to receive reimbursement for any lost/stolen items, you may be asked to submit a proof of purchase to our team. If the current value of the item is higher than the proof of purchase, our team will take an average of the current/market value and work with you to receive fair compensation. (We understand some sold out items have a higher re-sell value than what was initially paid)
If the item was a gift or you no longer have the receipt, our team can work with you to validate a charge on a previous statement or other proof of authenticity if needed