1. Listing Items for Sale
Listings for sale follow the same process as rentals:
Upload clear photos (including worn photos when possible)
Provide accurate descriptions
Disclose all wear or imperfections
Set a sale price (recommended: retail minus 10% or more)
Buyers often message for:
Measurements
Condition
Fit notes
Respond promptly to improve likelihood of sale. When listing an item, make sure to declare its accurate retail value. This is important because it is the value used if a courier or carrier insurance claim needs to be filed. Adding or updating a retail value after a loss has occurred does not qualify for coverage. Note that items over $10,000 cannot be shipped. We also recommend keeping receipts or proof of purchase for any items you list, especially higher-value pieces. This is needed to receive the full payout if an item is lost or damaged. See: Pickle Protection Policy: Lender / Owner
2. Receiving Offers
Buyers may:
Purchase at full price
Submit an offer
Message with questions
You may Accept, Decline, or Counter.
3. Delivery to Buyer
Use one of the approved delivery methods:
Courier (same day within radius)
Hand-Off (meet buyer safely)
Shipping (USPS Priority)
Items MUST be clean and as described. If an item is sent out dirty, altered without disclosure, or not as described, the buyer is eligible for a refund — and you may be liable for delivery and return costs.
Learn more: Delivering an Item
4. Buyer Inspection Window
Buyers have 12 hours after delivery to:
Confirm correct item
Flag undisclosed flaws
Verify authenticity
If the item is not as described, buyer may be eligible for a refund. When a refund is approved, payout for the sale is not released to you, and the buyer must return the item.
Fit refunds do not apply to purchases.
Learn more: Refunds (link)
5. Payouts for Sales
Sales are paid out via Stripe to your connected bank account.Funds are released after the inspection period if no issues are reported.
Learn more: My Earnings
6. Handling Issues
If a buyer reports the item is not as described:
Provide photos and your condition report
Pickle Support will help determine next steps
Buyer may return the item (if eligible)
If you fail to disclose damage or condition, you may not be paid out. Note: Protection does not apply if the item was sent out not ready to wear or not as described.
7. Seller Responsibilities
As a seller you must:
Provide honest, accurate descriptions
Ship items promptly
Package items safely
Respond to buyer questions
Resolve disputes promptly