Pickle’s goal is to make payment and receipt of payment as seamless as possible. Some more information on payments:
What is Stripe?
Pickle uses Stripe as its payment processing solution. Stripe is the industry standard and powers most online payment processing.
How do I set up a Stripe account as an Owner?
When you upload your first item, you will be prompted to set up a Stripe Connect account. If you need to edit any information tied to your account, including your bank account, go to “My Closet”, click on “Account Balance & History”, and then click on “Update Bank Info”; this will direct you to Stripe to update the info.
When do I get paid as an Owner?
You will be paid 12 hours after the rental is delivered to the renter. This allows renters to report any issues with a rental during that time period and request a refund if the item arrived in an unwearable condition or was not properly described on the listing.
What is my “Account Balance”?
You receive funds in your “Account Balance” from rental payouts, damage compensation, replacement compensation, etc. You can use funds from your Account Balance to pay for rentals, or transfer that Account Balance to your checking account / debit card on file. That transfer happens via Stripe.
Where can I find my Account Balance?
Pickle Balances can be found in the "My Closet" tab!
After selecting "Account Balance and History", a Pickle user can view their total balance from any balances paid out by Pickle (rental payouts, damage compensation, replacement compensation, etc)
How do I transfer my earnings to my bank?
The money you earn by renting out your items can either be used towards submitting rental offers, or transferred to the bank account you're connected to through Stripe. To transfer to your bank, go to Account Balance & History on your My Closet tab to view your available balance. Click Send to Bank to begin the transfer process. Transferring funds to your bank typically takes 2-3 business days.