Receiving an Item
FAQs for receiving an item
5 articles
Overview: How to Receive an ItemOnce your rental or purchase is accepted, your item will be delivered using the method you selected at checkout. This guide explains what to expect, what to do when your…
Delivery MethodsPickle offers three delivery methods for rentals and purchases. Each option has different timing, costs, and protections. This guide explains how each method works, when it is available, and what…
Condition Reporting (Renter)Condition reporting protects both you and the Owner. Submitting clear photos when you receive and return an item helps Pickle verify condition, resolve issues quickly, and ensure refunds or replacements…
My Rental/Purchase is Not as DescribedIf the item you received is different from what was listed, arrives in poor condition, or is unusable, you may be eligible for a refund. This article explains what "not…
Fit Refunds for RentersNot every item fits perfectly — and that is okay. This guide explains how fit refunds work on Pickle, how to find an Owner's fit refund policy, and how to…