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Star Lender Status

The Star Lender status rewards Pickle’s best and most experienced lenders by helping their Closets get more visibility.

Updated yesterday

Star Lender Benefits

Star Lenders have more Closet visibility, promotional placements, and exclusive rewards. It’s Pickle’s way of recognizing lenders who create magical experiences for our renters.

Closet Visibility

Star Lenders have better visibility for the products in their closet. This can lead to more rentals, product views, Closet views, product saves, and more.

Profile Badge

Star Lenders have a special badge on their profile and all of their products. This gives renters confidence that they’re renting from a reliable & trusted lender.

Exclusive Rewards

Star Lenders have access to exclusive rewards, which can include priority invitations to events, promotional placement in Pickle Marketing channels, and more.

How To Become a Star Lender

Any lender with 5 or more completed rentals is eligible to become a Star Lender. On the last day of every month, those lenders who have met the following criteria over the last month earn or keep the Star Lender status for the next month. Star Lenders keep this status throughout the whole month – if they meet the following criteria at the end of the month then they keep it for the next month, otherwise they lose it.

At Least 1 Completed Rental

Star Lenders have at least 1 completed rental every month. Renters have confidence that Star Lenders are well-versed with our process.

At Least 80% Acceptance Rate

Star Lenders have at least a 80% acceptance rate on offers that meet the list price every month (we omit lower offers). Renters know that Star Lenders are likely to accept their offers.

Less Than 5% Cancellation Rate

Star Lenders have less than 5% cancellation rate on accepted offers every month. Renters have confidence that Star Lenders aren’t likely to cancel on them.

Less Than 2-Hour Response Time

Star Lenders have less than a 2-hour average response time for any offers placed between 9 AM and 9 PM. Renters can expect Star Lenders to respond quickly to any offers.

FAQ

  • Do I need to contact Pickle to become a Star Lender?

    Nope! We automatically check at the end of every month and assign any lender who meets the requirements above the Star Lender status.

  • Where will other renters see that I am a Star Lender?

    We show the Star Lender badge on all of your products and on your Closet.

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