Who is in charge of cleaning?
Owners are responsible for cleaning their items unless otherwise noted. This is to ensure items are cleaned using their preferred method.
If the Owner’s item comes back dirty from the Renter, what should the Owner do?
This is natural! The item will need to be washed after it is worn by the Renter and to ensure it is ready for the next rental. The Owner should follow the cleaning instructions on the tag.
If the Owner’s item is expensive to dry clean, can the Owner request additional costs from the Renter?
Pickle understands some dry clean only items may be expensive to dry clean. Pickle recommends factoring dry cleaning costs into the rental price. If the item requires additional cleaning past "normal" dry cleaning, the Owner needs to disclose up front that there will be additional costs associated with dry cleaning, and the Renter will then be required to cover those additional costs.